Royal Deal SIA ("Royal Wood", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what data we collect through our website royal-wood.com, how we use it, and your rights under the EU General Data Protection Regulation (GDPR).
Royal Deal SIA is a timber export business registered in Latvia.
Address: Matrožu iela 7a, Riga, LV-1048, Latvia.
Contact: adrians@royal-wood.com | +371 20681708
For the purposes of GDPR, Royal Deal SIA is the data controller for any personal data submitted through this website.
We only collect personal data that you voluntarily provide to us through our contact form, by email, by phone, or through WhatsApp. This includes:
We do not collect payment information through this website. We do not use tracking cookies for advertising or profiling.
We process your personal data on the lawful basis of legitimate interest and, where applicable, your consent. Specifically, we use your data to:
We will not use your data for marketing without your explicit consent, and we will never sell or rent your data to third parties.
We retain enquiry data for as long as is reasonably necessary to maintain our business relationship with you, or as required for tax, accounting and legal purposes under Latvian law. Enquiries that do not lead to a business relationship are deleted within 24 months.
Your data is accessed only by Royal Deal SIA staff and trusted partners directly involved in fulfilling your enquiry, including our logistics partner for shipment coordination where relevant. Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place under GDPR.
We use the following third-party services that may process limited technical data:
Some of these providers are based outside the European Economic Area. Where that is the case, transfers are protected by appropriate safeguards such as the EU Standard Contractual Clauses. Our web pages also load fonts and display scripts from content-delivery networks (Google Fonts and Cloudflare); these receive your IP address solely to serve those files and are not used to track or profile you.
This website uses essential cookies required for the site to function. Our hosting provider (GoDaddy) may also set analytics cookies that recognise repeat visitors to measure website traffic. We do not use advertising or profiling cookies.
When you first visit, a cookie banner lets you accept these analytics cookies or continue with essential cookies only. If you choose "Essential only", the analytics cookies are cleared and kept disabled. You can change your choice at any time using the "Cookie Preferences" link in the footer of any page.
You have the right to:
To exercise any of these rights, contact us at adrians@royal-wood.com. We will respond within 30 days.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. While no method of transmission over the internet is fully secure, we are committed to protecting your information using industry-standard practices.
We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent version. Material changes will be communicated to active clients where appropriate.
For any questions about this privacy policy or how we handle your data, contact:
Royal Deal SIA
Matrožu iela 7a, Riga, LV-1048, Latvia
adrians@royal-wood.com
+371 20681708